FAQ

*Important Notice: Change in donation database software*

As of August 2020, we have changed our donation database from Fellowship One to Planning Centre (PCO). Now when you give online you will notice a new screen and set up that uses the new software (PCO). If you have set up recurring credit card giving you will have received an email with further instructions. (Giving through Pre-Authorized Payments (PAP) are not affected.) You will not have access to your giving history for gifts given under the old software prior to August 2020. Mobile giving is possible using the Church Centre app for PCO.

If you have any questions please contact finances@hopeoakville.ca.

Can I schedule recurring donations?

Yes, you can specify whether you want your contribution made weekly, twice per month, or monthly. You can set up as many schedules as you would like, so it is possible to give monthly as well as weekly concurrently.

Will I still receive a contribution statement?

Yes, we will mail your year-end giving statement directly to your home address. You may also log in online at any time to view your own personal giving history. Create an account today.

Is online giving secure?

We've taken steps to ensure that the giving process is safe and secure from beginning to end. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.

For additional questions or for more information, contact us online or call the Hope Oakville office at 905-827-4888.

Can I give using e-transfer (email transfer)?

Yes, you can transfer using e-transfer.  Please use the following instructions:

INSTRUCTIONS FOR DONATIONS BY E-TRANSFER *

    • Add Hope Bible Church Oakville as a new e-transfer recipient with the email address etransfer@hopeoakville.ca
    • Skip setting a security question as Hope Bible Church Oakville has Auto Deposit set up.
    • As you make the transfer, select the recipient Hope Bible Church Oakville (that you set up in Step 1).
    • IMPORTANT : Please be sure to include your Name and Address in the Message section of the transaction (we need this information in order to issue an tax receipt for this donation). We realized some online bank services limit comments to only 40 characters so please also send a separate e-mail with your name, address, and the amount of the donation separately to finances@hopeoakville.ca.

Registered As: HOPE BIBLE CHURCH OAKVILLE
Charitable Registration Number: 811037696RR0001

"Each one must give as he has made up his mind, not reluctantly or under compulsion, for God loves a cheerful giver."
2 Corinthians 9:7